Privacy Policy
Effective Date: November 4, 2026
Privacy Policy — Repair the Breach Ministries
Repair the Breach Ministries (“RTBM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard information through our website, rtbm.org, Church Without Walls outreach activities, online forms, chat services, and communications.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Your name, telephone number, and email address.
- Information submitted through contact forms, visitor registrations, and chat conversations.
- Requests for prayer, spiritual support, church attendance, or community assistance.
- Communication preferences and SMS consent records.
- Basic website usage information collected through cookies or analytics technologies, where enabled.
Please avoid submitting highly sensitive personal, financial, or medical information through general website forms or chat unless we provide an appropriate secure method.
2. How We Use Your Information
We use personal information to respond to inquiries, coordinate church visits, provide information about ministry programs, follow up on requested services, communicate about events, and direct individuals to appropriate ministry or community assistance resources.
We may also use information to operate and improve our website, maintain administrative records, and comply with applicable legal obligations.
3. SMS and Text Messaging
If you expressly opt in to receive text messages from Repair the Breach Ministries or Church Without Walls, we may send messages consistent with the consent you provided, including church invitations, event information, requested follow-ups, and ministry updates.
Message frequency varies. Message and data rates may apply.
You may reply STOP to unsubscribe from text messages at any time or HELP for assistance.
Consent to receive promotional or informational text messages is not a condition of receiving ministry services or community assistance.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes. We may use service providers to deliver communications on our behalf, subject to appropriate privacy and confidentiality protections.
4. Information Sharing
We may share information with authorized ministry personnel and service providers when reasonably necessary to respond to your request, coordinate services, operate our systems, or comply with applicable law.
When a request involves community assistance, we may direct you to the appropriate Repair the Breach Ministries program and its separate intake process.
We do not sell personal information.
5. Information Security and Retention
We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, or disclosure. However, no website or electronic communication system can be guaranteed completely secure.
We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate records, and meet applicable legal requirements.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the online experience. Third-party tools embedded on the website may process information according to their own privacy practices.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate recordkeeping requirements.
You may unsubscribe from SMS communications by replying STOP. You may also request that we discontinue other optional communications.
8. External Websites
Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our ministry operations, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
10. Contact Information
Repair the Breach Ministries
103 East Crockett Street
Cleveland, TX 77327
Phone: 281-593-3767
Website: https://rtbm.org